The new role of the CIO

Two recent surveys among CIOs of the European and Italian companies highlight that IT management is evolving under the pressure of the Digital Transformation.

The research made in Italy by Netconsulting Cube shows that IT is becoming the bimodal approach, most suitable for those who have to innovate, be fast and agile in order to pander to the digital paradigm, but, at the same time, ensure the continuity in the operational management to support the business solidity. “Today’s IT bimodal is a necessity for 85% of CIOs; 42% already adopted, 22% will do so by 2016, only 14% are not going to consider it. For 72% of the panelists, with this model, the IOC and its structure will be able to strengthen its business support role.”

The role of the CIO undergoing a significant transformation, and European research has pointed out that IT has evolved from a group supporting back office processes, to enabling front office processes, to driving business innovation. “IT is moving from an organization focusing on metrics/SLAs and expenses to analyse itself, to an organization that is delivering demonstrable business value through cost reduction, to an organization that is providing distinctive revenue increases. IT has evolved from having technical initiatives motivated by pure technology or business desires to being responsive to customer/client needs”.

The CIO confronts more and more often with LoB (line of business) expressing needs often dictated by the demands of the customer. In order to maintain a leading role in the enterprise, CIO must know how to interpret innovation and find solutions that fit the business organization, and not vice versa.

This is possible only if he/she embraces a new model that allows agility and reactiveness, a model based on Fast Computing techniques and technologies.

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